Effective Date: 25 July 2026
Welcome to Frank Investments. By accessing or using our website, frankinvestments.co.za, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use our website.
1. About Us
Frank Investments is an online retailer offering a variety of products to customers across South Africa.
For enquiries, please contact us at:
Email: admin@frankinvestments.co.za
2. Orders
- All orders are subject to product availability and acceptance.
- We reserve the right to refuse or cancel any order where necessary.
- An order confirmation does not guarantee acceptance until payment has been successfully received and verified.
3. Pricing
- All prices are displayed in South African Rand (ZAR).
- Prices may change without prior notice.
- While we strive for accuracy, pricing or product description errors may occur. If an error is identified, we reserve the right to cancel the order and issue a full refund where applicable.
4. Payments
We accept secure online payments through approved payment providers available at checkout.
Orders will only be processed after successful payment confirmation.
5. Shipping & Delivery
- Delivery times are estimates and may vary depending on your location.
- Delays caused by couriers, weather, public holidays or unforeseen circumstances are beyond our control.
- Customers are responsible for providing accurate delivery information.
Please refer to our Shipping, Returns & Refunds Policy for more information.
6. Returns & Refunds
Returns, refunds and exchanges are handled in accordance with our Shipping, Returns & Refunds Policy.
7. Product Information
We make every effort to ensure product descriptions, specifications and images are accurate. However:
- Colours may vary depending on your device.
- Product packaging may differ from images shown.
- Minor specification changes by manufacturers may occur without notice.
8. Intellectual Property
All website content, including text, graphics, logos, images and other materials, is the property of Frank Investments or its licensors and may not be copied, reproduced or distributed without prior written permission.
9. Limitation of Liability
To the fullest extent permitted by South African law, Frank Investments shall not be liable for any indirect, incidental or consequential damages arising from the use of this website or the purchase of products.
Our total liability shall not exceed the value of the purchased product where permitted by law.
10. Consumer Rights
Nothing in these Terms & Conditions limits any rights you have under the Consumer Protection Act, 2008 (South Africa) or any other applicable legislation.
11. Privacy
Your personal information is collected and processed in accordance with our Privacy Policy.
12. Changes to These Terms
Frank Investments reserves the right to amend these Terms & Conditions at any time. Updated versions will be published on this website and become effective immediately upon publication.
13. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Frank Investments
Email: admin@frankinvestments.co.za